Privacy Policy

We’ll protect your privacy – learn more about how we protect your personal information.

When you visit our web site or call our Box Office, you will be invited to provide personal information in order to sign up for some of our services, such as our e-newsletter and our mailing list. You will be asked to provide your name, mailing address, e-mail address and phone number. You may also purchase tickets, merchandise, gift certificates, or a membership to OSF, at which time you will be asked for your credit card number and expiration date.


INFORMATION SHARED WITH THIRD PARTIES

OSF does not share, sell, or rent email addresses. We do rent non-member postal mailing lists through a third party vendor. To opt out of receiving third party mailings contact the Box Office.

In addition, we may employ outside agents, meaning other companies or individuals to perform functions on our behalf. These may include sending postal mail, e-mail, analyzing data, telemarketing, providing marketing assistance, processing credit card payments and providing customer service. These OSF agents have access to personal information needed to perform their functions, but may not use it for other purposes. OSF may also release personal information when we believe, in good faith, that such release is necessary to enforce or apply the provisions of our Terms of Use or to protect the rights, property or safety of OSF, our users or others.


SECURITY OF YOUR INFORMATION

When you purchase a ticket, buy a membership or make a donation online, we need to obtain your credit card number, expiration date and billing address. This information is encrypted for transmission and stored securely at OSF.

Our site has security measures in place intended to protect against the loss, misuse, and alteration of the information under our control. OSF uses industry standard encryption to contribute to the security of the personal information you provide. We strive to protect your personal information, however, OSF cannot ensure or warrant the security of any information you transmit to us.


LINKS TO THIRD PARTY SITES

To provide you with access to related information, our site contains links to third party websites. OSF is not responsible for the privacy practices or the content of any of these linked sites.


CORRECTING OR UPDATING PERSONAL INFORMATION

If your personal information changes, we will gladly correct, update, or remove any data you have previously provided to us. You may change your personal information at any time by sending OSF an e-mail at boxoffice@osfashland.org. We may retain a copy of the prior version for our records.


OPT OUT

OSF may send users news about new offerings and special values. To help us make e-mails more useful and interesting, we may receive a confirmation when you open e-mail from OSF. You may choose to opt out of receiving such mailings by clicking “unsubscribe” or by contacting the Box Office.


DEMOGRAPHIC INFORMATION

Demographic and profile data may be collected at our site. OSF may provide such information in the aggregate to third parties without disclosure of personally identifying information.


IP ADDRESS

We automatically track IP (internet protocol) addresses for statistical purposes. IP addresses are logged per user session and help to determine how often areas on our site are visited. OSF does not track IP addresses with any of your personal information, so we will never link an IP address to a specific user. We also monitor traffic patterns and site usage to help us develop and improve the design and layout of the site.


COOKIES

We use cookies to improve your experience at OSF. “Cookies” are small pieces of information that a Web site transfers to your computer’s hard drive for record-keeping purposes. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. You are always free to decline our cookies if your browser permits. Even without a cookie, you will still be able to use most of the features on our site; however you will not be able to manage your account preferences, purchase tickets, membership, merchandise, or make an online contribution.


YOUR ACCEPTANCE OF THESE TERMS

By visiting the OSF site, you consent to the terms of this Privacy Policy and to the collection and use of the stipulated information by OSF. We will always fully disclose our privacy policies, and we will promptly post any changes to our policy on this page. By using this site after we post any changes to this Privacy Policy, you agree to accept those changes.


CONTACTING US ABOUT OUR WEBSITE
If you have any questions about this Privacy Policy, the practices of this site, or your interactions with OSF, you can contact:

Oregon Shakespeare Festival
15 S. Pioneer Street
Ashland, OR 97520
boxoffice@osfashland.org