Notes to parents
- Children under six are not admitted to plays or other events; however childcare is available in Ashland.
- There is a maximum of four discounted youth tickets for each adult ticket per performance. No youth discounts for group orders.
- To determine suitability of play content for your children, call the Box Office or check play synopses and age recommendations on our website.
Handling fee
There is a nonrefundable $7.50 handling fee on all online, mail, fax and phone orders.
Refunds
Tickets must be received in, or Will Call tickets released to, the Box Office at least seven days before the performance. $4 per ticket Refund Fee. (Except Special Offers: no refunds)
All refunds must be arranged by contacting the Box Office at (541) 482-4331, (800) 219-8161 or boxoffice@osfashland.org. All refunds on purchases made with a credit card must be refunded back to a credit card. No cash or check refunds.
Any exceptions to the above terms assessed a $5.00 per ticket service fee. No refunds or exchanges on day-of-show, promotions or special offers.
Tax-deductible donation
Returned tickets received at the Box Office before the performance may qualify as a tax-deductible donation.
Exchanges
Tickets must be received in, or Will Call tickets released to, the Box Office at least seven days before the performance. $2 per ticket exchange fee (except Special Offers: no exchanges).
All exchanges must be arranged by contacting the Box Office at (541) 482-4331, (800) 219-8161 or boxoffice@osfashland.org.
Any exceptions to the above terms assessed a $5.00 per ticket service fee. No refunds or exchanges on day-of-show, promotions or special offers.
Current OSF Members refund and exchange privilege
Tickets must be received in, or Will Call tickets released to, the Box Office at least three days before the performance. Exchange fee and refund fee waived (except Special Offers: no refunds or exchanges).
All refunds and exchanges must be arranged by contacting the Box Office at (541) 482-4331, (800) 219-8161 or boxoffice@osfashland.org. All refunds on purchases made with a credit card must be refunded back to a credit card. No cash or check refunds.
Any exceptions to the above terms assesed a $5.00 per ticket service fee. No refunds or exchanges on day-of-show, promotions or special offers.
Promotional Offers
No ticket refunds or exchanges on promotional offers.
Animals
Service animals are the only pets allowed in any events or performances.